Effective Date: April 21, 2026
Last Updated: April 21, 2026
This Privacy Policy explains how AStar Learning (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information through our website, https://astarlearning.ca.
We are committed to safeguarding personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).
AStar Learning is a tutoring service based in Calgary, Alberta, Canada, providing personalized academic support for K–12 students through online and in-person sessions.
This Privacy Policy applies only to information collected through our website. Separate policies may govern tutoring sessions, student academic records, and offline interactions.
We collect only the information necessary to operate our website and respond to user inquiries.
We collect and use personal information for the following purposes:
We do not use your information for targeted advertising.
Our services are intended for students under 18; however, personal information must be provided by a parent or legal guardian.
We:
Do not knowingly collect personal data directly from children without parental consent
Require parents/guardians to submit forms on behalf of minors
Allow parents to request access, correction, or deletion of their child’s information
If you believe a child has submitted personal data without consent, please contact us immediately.
We use cookies to enhance user experience and maintain website functionality.
Types of cookies we use:
Essential cookies: Required for site operation (e.g., login/session management)
Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics with IP anonymization)
You can manage or disable cookies through your browser settings.
When visitors leave comments:
We collect the data shown in the form, along with IP address and browser details for spam detection
Comments may be moderated before publication
If you upload images:
Avoid including embedded location data (EXIF GPS)
Uploaded files are scanned for security risks
We do not sell or trade personal information.
We may share information only in the following circumstances:
With trusted service providers (e.g., website hosting, analytics) under confidentiality agreements
When required by law or legal process
In connection with a business transaction (e.g., merger or sale), with appropriate notice
All third parties are required to protect your information and use it only for authorized purposes.
When this occurs, we ensure appropriate safeguards are in place, including contractual protections and security standards consistent with Canadian privacy laws.
We retain personal information only as long as necessary:
Comments: retained indefinitely unless deletion is requested
Contact form submissions: up to 3 years
Analytics data: 12–24 months
Backups: up to 30 days
After this period, data is securely deleted or anonymized.
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.
Under PIPEDA and Alberta PIPA, you have the right to:
To exercise your rights, contact us using the details below. We will respond within 30 days where required.
Our website may include embedded content (e.g., videos, maps).
These third-party services may collect data about you, use cookies, and track your interactions.
We recommend reviewing their respective privacy policies.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
If you have questions or requests regarding this Privacy Policy, please contact:
Privacy Officer